Value Delivered
EMCOR Facilities Services (EFS) implemented a fully integrated facilities management (FM) solution for this large aerospace, defense, and technology company across a diverse, nationwide portfolio.
We helped reduce operational expenses and improve efficiency at each of the client’s locations. After developing ten key performance indicators (KPIs) with the client, we utilized a computerized maintenance management system (CMMS) to track performance, hone our processes, and help ensure continual cost-effective performance.
Client Objectives
This client was in search of a single-source facility management provider who could standardize operating procedures across their facility portfolio while minimizing operating expenses.
Solutions
EFS implemented a proven integrated FM model for each facility, which featured a customized preventive maintenance program for electrical, mechanical maintenance, and HVAC services.
The FM solution included:
- Capital planning
- Project management
- Subcontract administration
- Preventive maintenance program
- CMMS software to measure and track work orders
- KPIs for tracking and verifying success
- Cutting-edge Customer Solutions Center for work order requests
- Mobile handheld technology for field technicians
Client Background
This client is a global aerospace and technology company that is principally engaged in the research, design, development, manufacture, integration, and sustainment of advanced technology systems, products, and services.