International Paper Cincinnati Technology Center 
Total Facilities Management & Maintenance Services CINCINNATI, OH

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To refocus facilities resources and streamline building operations; to reduce the number of full-time employees.


Increased facilities management flexibility and more productive building operations and maintenance; reduced manpower needs, annual cost savings of over $164,000.


To meet its goals, this client outsourced its engineering and facility maintenance operations, including management of its facilities, warehouse, telecommunications center, and subcontractors, to EMCOR Facilities Services (EFS). This strategy allowed implementation of a “flow-to-the-work” staffing philosophy, permitting personnel multi-crafting and increasing productivity. The result was a reduction in headcount from 13 to 8 engineering and facilities technicians, all of whom were moved onto EFS’ payroll. Furthermore, if building maintenance demands increase, EFS can provide flexible resources, enabling the client to transition from a fixed- to a variable-cost staffing model. Overall, by outsourcing its facilities management and building operations to EMCOR Facilities Services, the client achieved annual cost savings of $164,541.


International Paper is a global leader in paper and paper distribution, packaging, and forest products, including building materials. The company has operations in nearly 40 countries, employs approximately 83,000 people worldwide and exports its products to more than 120 nations. In Cincinnati, it operates a 400,000-square-foot research center. The facilities complex consists of three buildings on a 46-acre campus. It supports product development and manufacturing technology, and houses a 92,000-square-foot information technology center.