Paul has extensive knowledge and experience managing facilities clients in the following industries: life sciences, corporate office space, manufacturing, and food services. He’s worked with world-class clients such as AstraZeneca, Clopay, Ethicon, International Paper, LaRosa’s, and Procter & Gamble Co., to name just a few.
He oversees the daily operations of a large portion of EMCOR Facilities Services’ (EFS) commercial site-based business to ensure best practices, innovation, and resource optimization while focusing on delivering optimum service levels to his customers.
In addition to his dedication to customer care, Paul provides strategic leadership and has played a key role in the success of Start2Finish, a minority-controlled joint venture between MBJ Consultants and Viox Services, an EMCOR company.
With over two decades of experience in construction, energy, and integrated facilities management, Paul is a seasoned industry veteran. Having implemented integrated facilities maintenance solutions to large Fortune 500 organizations, Paul has proven himself as a strategic leader.
His leadership skills have been developed through various positions at Viox Services and most recently as general manager focusing on our life science, commercial office space, and food services clients. His focus lies in enhancing the customer’s experience through productivity initiatives, innovation, service delivery, and fiscal accountability.
He and his team have delivered customer retention rates in excess of 98% while maintaining a 93% customer satisfaction level for over a decade. Paul’s proven track record and vast industry knowledge and experience have prepared him well for his current role. Paul successfully completed the University of Cincinnati Executive Program (UCEP) at the University of Cincinnati’s College of Business.
The Personal Side
Paul has been married to his wife, Stacie, for 23 years and lives in Kentucky. They have one child, Chad. Paul is a family man and enjoys sports, weekend home projects, and playing golf. He greatly values his family, employees, customers, and community.